Great gameplay with some of the most user-friendly chat operations and party searching and party application.

First off I want to say that the game handlers of this great game are driving it into the ground. All I had was one linking issue, 8 customer support tickets and one month later I was left with no solution to my issue. Finally got resolution on the ninth ticket, but only after much grief. Game community was not bad, but has digressed into guilds Ks’ing each other at the best experience-getting spots, and no one wants to even party you for a secret dungeon if you aren’t from their guild.

What really takes the cake is the fact that all of the servers that they have handling the game shut down almost every other day for a period of time, even though they have a weekly “maintenance”. Over 50% of the guild wars that take place every saturday, the lag and disconnections are so bad, you might as well just give up. In my almost year and a half of playing, there wasn’t one week that went by without an unscheduled server down-time.

Premium players are supposed to get “enhanced customer support” and as a premium player for the last 5 months of my time I spent playing, I don’t think I would agree that any enhanced customer support even exists. Perhaps we could call it enhanced customer “redirection”.

Overall, I had great fun making friends in the game, but it’s like driving a beater car, if multiple mechanics can’t fix the car and it keeps leaving you stranded, well what would you do?

(Deleted Jan 9th, 2009):Alanna lvl 280+ AOE witch, Tasslehoff lvl 230+ assasin/treasure thief, Wintersong lvl 170+ aqua bamboo tamer/summoner, Valkarra lvl 120+ hvy dmg demon.